WHO AM I?
35 years in learning and development, 7 years in adult social care,3 years training business owners and managers how to set up and manage their home care business
With a track record of creating award winning, game-changing care courses and workshops (plus having created 100s of courses that aren't award winning), I am passionate about helping trainers, registered managers, care managers and home care business owners transform their care through memorable training and compliance.
With over 35 years’ experience in training and development (gaining a Fellow of the Chartered Institute of Personnel and Development in 2011) and a number of years in adult social care, I bring a wealth of knowledge and practical skills from various industries, including the last 3 years working with business owners and registered managers in home care.
Having trained new franchise partners and registered managers build their businesses from the ground up, and designed and developed an award winning online training Academy, plus spoken to thousands of people about their training experiences, I know what works (and more importantly what doesn't!).
Typically, brilliant people, with a sprinkling of exceptional learning experiences, are at the heart of every successful business.
My values
HONESTY
Being truthful in what you say and do.
INTEGRITY
Your success is my success. If I can't do it, I will tell you why.
EMPOWERMENT
Empowering care leaders to build and grow exceptional services.
INNOVATION
Creativity and forward thinking that drives positive change in care.
CURIOSITY
Not afraid to explore, try, question and turn things inside out.
Why I Care and Why You Should Too
Having journeyed through the realms of adult social care, especially in the dynamic world of home care, I've witnessed first-hand the profound impact that exceptional care can have on individuals.
However, alongside those heart warming moments, I've also been privy to tales of the detrimental effects of poor care, which typically stems from inadequate training and development, or through not listening to or supporting your care teams.
Throughout my career, I've been in the trenches working side by side with dedicated managers, trainers and business owners who often find themselves navigating the turbulent waters of overwhelm and overload. Sometimes (and probably more often than I would ever admin), training then becomes a tick box exercise that is ineffective, perceived as a cost, rather than a value add.
I've experienced the same challenges you grapple with – the struggles, the burnout, and the uphill battles.
I've seen talented individuals leave the industry, their potential untapped simply because a different approach or a little bit more help could have made all the difference.
It hits home when new managers or trainers, initially excellent carers, are thrust into leadership roles or new business owners start a home care business without the crucial knowledge, training and ongoing support they need. It's a common story, and I've been there, seen it unfold, and felt the reverberations throughout the industry.
So, why do I care? Because I've been in the thick of it, felt the pulse of the industry, and seen the immense power of compassionate and well-managed care that all starts with your training (well, technically your recruitment but training others is my passion!).
My mission is to create training experiences, not just tick box training.
And why should you care? Because together, we can change the narrative, empower and engage people, elevate care standards, and ensure that everyone – from caregivers to those receiving care – thrives in an environment of expertise, support, and continuous learning.
Join me in making a difference in the world of home care and indeed in learning and development.
It's about work with you to implement changes, not just telling you what needs to be done (or doing it for you if you are pressed for time!).
Why not book a free 15 minute chat, connect on LinkedIn or follow me on socials
