Providing tools, services and learning programmes to deliver outstanding and compassionate care.
Together, let's elevate the care you provide and make a profound impact on the people you serve.
Harness the power of feedback with our comprehensive employee surveys.
Available annually, pulse checks or specific stay interviews/surveys.
Need your training feedback analysed and recommend improvements from it?
"Excellent! Sharing real life experiences was very important"
"Course interesting, well presented, thorough and professional training."
"Brilliant trainer – kept the training motivating."
"Outstanding registered manager training – well thought out and executed – I loved every minute."
"Her expertise in learning and development is evident, and she made significant contributions to our success. Beyond her professional skills, Lorraine also made time to provide personal support, showing a genuine commitment to our team's growth and well-being. Highly recommended!"
"It will greatly benefit our office going forward – Lorraine is fab and easy to learn from."
"Very impressive programme – never come across something like this before."
"Superb – training was very informative."
"Lorraine was a pivotal cog in our initial set up. Her guidance on not only recruitment, but also business growth and general knowhow of the Employment and Care industries gave us confidence to make decisions which directly impacted on our business."
Always available for a chat, her mentoring skills in these areas were amazing and I cannot thank her enough for all the support along the way."
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"Thanks for another good day! Action plans will be very helpful."
"Did the course accurately describe content? Without a doubt."
"Lorraine is a talented trainer delivering her sessions in a balanced and professional way."
"As I’m new I didn’t know what to expect but loved everything that was delivered and was to a good standard."
Mission driven, purpose led
My mission is simple: To make a difference to the quality of care someone receives through memorable training experiences.
Working hand in hand to support home care providers on their journey to deliver excellence in service through people and process, always.
Holistic and personalised approach
Comprehensive, personalised and a structured approach to enable practical implementation and continuous improvement.
New to care or seasoned professional, each individual or home care business has different needs.
Absolute focus on quality and compliance
Compliance is a critical element of home care and I provide workshops and services to help care businesses proactively adhere to industry regulations and high standards.
I am also able to offer support when you need to rebound stronger through either client complaints, grievances and disciplinaries or even poor CQC inspections.
Create training that sticks
It's getting harder to attract and keep carers, whilst staying compliant.
If your training falls short, or you are not looking after your team, all the time and effort you put into recruitment is wasted.
Brilliant training is what makes the difference in your home care company. I know, as I have won awards for my training.
Why not have a chat - either by phone or online and see if I can help - kind of like your own in-house Learning and Development Manager, without the monthly salary.
My promise is simple
I stand by your side, challenging you to have courage, providing support and care for you, your team and the growth of the business.
Together, let's look at your care team's employee journey so that means you get, keep and grow exceptional people.
FREE INDUCTION, ONBOARDING AND TRAINING CHECKLIST
How to partner with me
Whether you are an existing or aspiring home care business owner, Registered Manager, Care Manager or are looking to improve your knowledge and skills
Strategic care consultancy
I offer a wide range of entirely bespoke consultancy services to help home care business owners and Registered Managers just like you unlock the potential in your people and processes.
Courses, coaching
Workshops, courses and training programmes that can support you to help grow your people.
Free resources
Committed to giving back to the exceptional people who work in home care.
Check my growing list of FREE resources or blog posts.
Ready to change your training?
I'd love to chat about your training challenges.
Registered address: 109B Malmesbury Park Road, Bournemouth, BH8 8PS