I help people start home care businesses,
and help home care businesses manage, grow and thrive.
Providing home care business owners with tools, services and learning programmes to deliver outstanding and compassionate care.
Together, let's elevate the care you provide and make a profound impact on the people you serve.
What do you need help with....?
Home care business
Start-up Accelerator Programme
Starting a home care business is hard.
I know firsthand as I've helped coached many people through a comprehensive, structured programme.
Starting a home care business on your own is even harder.
START STRONG
Expert course design service
Elevate your home care training with my tailored course design service, meticulously crafted to meet the unique needs of home care providers and your requirements.
I understand the complexities and demands of the care sector and am here to help you deliver exceptional training that enhances your business.
LEARN STRONG
Journey to Outstanding:
Comprehensive training and development audit
Dive deep into your training with my comprehensive audit and diagnostics toolkit designed to ensure your practices not only meet but exceed regulatory standards.
STAY STRONG
Comprehensive employee survey solutions
Harness the power of feedback with our comprehensive employee surveys, available annually, frequent pulse checks or specific stay interviews/surveys.
GROW STRONGER
EDUCATION, TRAINING, COACHING & CONSULTING FOR INDIVIDUALS AND FOR BUSINESS OWNERS WITHIN HOME CARE
Mission driven, purpose led
My mission is simple: To elevate standards of care in the UK.
Working hand in hand to support home care providers on their journey to deliver excellence in service through people and process, always.
Holistic and personalised approach
Comprehensive, personalised and a structured approach to enable practical implementation and continuous improvement.
New to care or seasoned professional, each individual or home care business has different needs.
Absolute focus on quality and compliance
Compliance is a critical element of home care and I provide workshops and services to help care businesses proactively adhere to industry regulations and high standards.
I am also able to offer support when you need to rebound stronger through either client complaints, grievances and disciplinaries or even poor CQC inspections.
Create training that sticks
It's getting harder to attract and keep carers, whilst staying compliant.
If your training falls short, or you are not looking after your team, all the time and effort you put into recruitment is wasted.
Brilliant training is what makes the difference in your home care company. I know, as I have won awards for my training.
Why not have a chat - either by phone or online and see if I can help - kind of like your own in-house Learning and Development Manager, without the monthly salary.
My promise is simple
I stand by your side, challenging you to have courage, providing support and care for you, your team and the growth of the business.
Together, let's look at your care team's employee journey so that means you get, keep and grow exceptional people.
How to partner with me
Whether you are an existing or aspiring home care business owner, Registered Manager, Care Manager or are looking to improve your knowledge and skills
Strategic care consultancy
I offer a wide range of entirely bespoke consultancy services to help home care business owners and Registered Managers just like you unlock the potential in your people and processes.
Courses, coaching
Workshops, courses and training programmes that can support you to help grow your people.
Free resources
Committed to giving back to the exceptional people who work in home care.
Check my growing list of FREE resources or blog posts.
Some feedback I have received:
"Excellent! Sharing real life experiences was very important"
"Course interesting, well presented, thorough and professional training."
"Brilliant trainer – kept the training motivating."
"Outstanding registered manager training – well thought out and executed – I loved every minute."
"Thanks for another good day! Action plans will be very helpful."
"Did the course accurately describe content? Without a doubt."
"Lorraine is a talented trainer delivering her sessions in a balanced and professional way."
"As I’m new I didn’t know what to expect but loved everything that was delivered and was to a good standard."
"Her expertise in learning and development is evident, and she made significant contributions to our success. Beyond her professional skills, Lorraine also made time to provide personal support, showing a genuine commitment to our team's growth and well-being. Highly recommended!"
"It will greatly benefit our office going forward – Lorraine is fab and easy to learn from."
"Very impressive programme – never come across something like this before."
"Superb – training was very informative."
"Lorraine was a pivotal cog in our initial set up of GoodOaks Homecare Bedford. Her guidance on not only recruitment, but also business growth and general knowhow of the Employment and Care industries gave us confidence to make decisions which directly impacted on our business.
Always available for a chat, her mentoring skills in these areas were amazing and I cannot thank her enough for all the support along the way."
